:root {
  --primary-color: #00ff64;
  --primary-color-dark: #00e058;
  --background-color: #f0f2f5;
  --form-background: #ffffff;
  --text-color: #333339;
  --label-color: #5a5a5a;
  --border-color: #d9d9d9;
  --error-color: #de350b;
  --success-color: #00875a;
  --font-family: 'Jeko', 'Inter', sans-serif;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: var(--font-family);
  background-color: var(--background-color);
  color: var(--text-color);
  line-height: 1.6;
  padding: 2rem 1rem;
}

.container {
  max-width: 700px;
  margin: 0 auto;
  background-color: var(--form-background);
  padding: 2.5rem 3rem;
  border-radius: 16px;
  box-shadow: 0 10px 25px rgba(0, 0, 0, 0.05);
}

header {
  text-align: left;
  margin-bottom: 2.5rem;
}

header h1 {
  font-size: 1.8rem;
  color: var(--text-color);
  margin-top: 1.5rem;
  margin-bottom: 0.5rem;
}

header p {
  font-size: 1rem;
  color: var(--label-color);
}

#ticket-form {
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}

.form-group {
  display: flex;
  flex-direction: column;
}

.form-group label,
.form-group-checkbox label {
  font-size: 0.9rem;
  font-weight: 500;
  color: var(--label-color);
  margin-bottom: 0.5rem;
}

.form-group .description-label {
  font-size: 0.8rem;
  color: var(--label-color);
  margin-bottom: 0.5rem;
  font-style: italic;
}

input[type="text"],
input[type="email"],
input[type="date"],
textarea {
  width: 100%;
  padding: 0.75rem;
  border: 1px solid var(--border-color);
  border-radius: 4px;
  font-size: 1rem;
  font-family: var(--font-family);
  transition: border-color 0.2s, box-shadow 0.2s;
  background-color: var(--form-background);
}

input[type="text"]:focus,
input[type="email"]:focus,
input[type="date"]:focus,
textarea:focus {
  outline: none;
  border-color: var(--primary-color);
  box-shadow: 0 0 0 3px rgba(0, 255, 100, 0.25);
}

textarea {
  resize: vertical;
}

input[type="file"] {
  font-family: var(--font-family);
}

.faq-section {
  border-top: 1px solid var(--border-color);
  border-bottom: 1px solid var(--border-color);
  padding: 1.5rem 0;
  margin-top: 40px;
  background-color: #f9f9f9;
}

.faq-section h2 {
  font-size: 1.2rem;
  margin-bottom: 1rem;
}

.faq-section details {
  margin-bottom: 0.5rem;
}

.faq-section summary {
  cursor: pointer;
  font-weight: 500;
}

.faq-section p {
  padding: 0.5rem 0 0.5rem 1rem;
  color: var(--label-color);
}

.form-group-checkbox {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.required {
  color: var(--error-color);
  margin-left: 4px;
}

button[type="submit"] {
  padding: 0.8rem 1.5rem;
  background-color: var(--primary-color);
  color: var(--text-color);
  border: none;
  border-radius: 4px;
  font-size: 1rem;
  font-weight: 700;
  cursor: pointer;
  transition: background-color 0.2s;
}

button[type="submit"]:hover {
  background-color: var(--primary-color-dark);
}

button[type="submit"]:disabled {
  background-color: var(--border-color);
  cursor: not-allowed;
}

.feedback {
  margin-top: 1.5rem;
  padding: 1rem;
  border-radius: 4px;
  text-align: center;
  display: none; /* Hidden by default */
}

.feedback.success {
  background-color: #e3fcef;
  color: var(--success-color);
  display: block;
}

.feedback.error {
  background-color: #ffeded;
  color: var(--error-color);
  display: block;
}

/* Responsive Design */
@media (max-width: 600px) {
  body {
    padding: 1rem 0.5rem;
  }
  .container {
    padding: 1.5rem;
  }
  header h1 {
    font-size: 1.5rem;
  }
}

.logo {
  max-width: 200px;
  margin-bottom: 0;
}

/* --- Estilos da Tela de Sucesso --- */

#success-screen {
  text-align: center;
  padding: 50px 20px;
  animation: fadeIn 0.5s ease-in-out;
}

#success-screen .logo {
  margin-bottom: 2rem;
}

#success-screen h2 {
  font-size: 1.8rem;
  color: var(--text-color);
  margin: 1rem 0;
}

#success-screen p {
  color: var(--label-color);
  margin-bottom: 2rem;
}

#new-ticket-button {
  display: inline-block;
  padding: 0.8rem 1.5rem;
  background-color: var(--primary-color);
  color: var(--text-color);
  text-decoration: none;
  border-radius: 4px;
  font-weight: 700;
  transition: background-color 0.2s;
}

#new-ticket-button:hover {
  background-color: var(--primary-color-dark);
}

.success-icon {
  width: 80px;
  height: 80px;
  margin: 0 auto 1.5rem;
  border-radius: 50%;
  display: block;
  stroke-width: 2;
  stroke: #fff;
  stroke-miterlimit: 10;
  animation: scale .3s ease-in-out .9s both;
}
.success-icon-circle {
  stroke-dasharray: 166;
  stroke-dashoffset: 166;
  stroke-width: 2;
  stroke-miterlimit: 10;
  stroke: var(--success-color);
  fill: none;
  animation: stroke .6s cubic-bezier(0.65, 0, 0.45, 1) .8s both;
}
.success-icon-check {
  transform-origin: 50% 50%;
  stroke-dasharray: 48;
  stroke-dashoffset: 48;
  stroke: var(--success-color);
  animation: stroke .3s cubic-bezier(0.65, 0, 0.45, 1) 1.2s both;
}

/* --- Estilos do Toaster --- */
#toaster-container {
  position: fixed;
  top: 20px;
  right: 20px;
  z-index: 1000;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.toaster {
  display: flex;
  align-items: center;
  padding: 15px;
  border-radius: 4px;
  color: white;
  min-width: 300px;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);
  animation: slideIn 0.5s ease-in-out;
}
.toaster.error { background-color: var(--error-color); }
.toaster.success { background-color: var(--success-color); }

.toaster-icon {
  margin-right: 15px;
}
.toaster-icon svg {
  width: 24px;
  height: 24px;
  fill: white;
}

/* --- Animações --- */
@keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } }
@keyframes slideIn { from { transform: translateX(100%); opacity: 0; } to { transform: translateX(0); opacity: 1; } }

@keyframes stroke {
  100% { stroke-dashoffset: 0; }
}
@keyframes scale {
  0%, 100% { transform: none; }
  50% { transform: scale3d(1.1, 1.1, 1); }
}